Futurexcel Ventures Inc., operating under the trade name Smile Pouches, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share customer data.
Information We Collect
We collect personal information including your name, email address, phone number, shipping address, and payment details during the order process.
How We Use Your Information
Your information may be used to:
- Fulfill and ship your orders
- Send marketing emails, SMS updates, or product announcements
- Provide customer service and support
- Improve website functionality and user experience
Sharing of Data
We may share your data with:
- Website plugins and integrated tools for marketing, analytics, and order fulfillment
- Shipping carriers for the purpose of delivering your order
- Payment processors (we do not store or access your payment data directly)
Marketing Communications
By placing an order, you agree to receive marketing messages and order updates via email, SMS, or phone. You can unsubscribe at any time through provided links or by contacting us.
Payment Information
All payments are securely processed via third-party gateways. In rare cases, a duplicate or pending charge may appear due to a pre-authorization check. If you notice this, please contact our team immediately.