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Privacy policy

Privacy Policy

Effective Date: October 1, 2025

Corporate Entity: FutureXcel Ventures Inc.
Operating As: Smile Pouches


1. Overview

At Smile Pouches, your privacy is our priority.
This Privacy Policy explains how FutureXcel Ventures Inc. (DBA Smile Pouches) collects, uses, and protects your personal information when you visit smilepouches.com or interact with us through any of our digital or physical channels.

By using our website or completing a purchase, you consent to the practices described below.


2. Information We Collect

We collect personal and non-personal data to fulfill orders, improve our services, and communicate with you.

Information you provide directly includes:

  • Name, billing and shipping addresses

  • Email address and phone number

  • Payment and order details

  • Account or login information (if created)

Information collected automatically includes:

  • IP address, device type, browser data

  • Pages viewed and time spent on site

  • Referral source (e.g., from ads or search engines)

  • Interactions with emails, SMS, or website content


3. How We Use Your Information

Your data is used only to deliver and improve your experience.

We use your information to:

  • Process and ship your orders

  • Send order updates and tracking notifications

  • Communicate restocks, promotions, and service alerts

  • Improve website functionality, marketing, and product availability

  • Detect and prevent fraudulent transactions


4. Data Sharing

We never sell your personal information.

We may share limited data only with trusted third-party providers who assist in:

  • Order fulfillment and shipping

  • Email and SMS marketing

  • Payment processing

  • Website analytics and advertising

All partners are required to handle your data securely and only for the purposes of fulfilling or supporting Smile Pouches operations.


5. Marketing Communications

By completing payment or interacting with our site, you consent to receive emails, SMS messages, or phone updates about restocks, new arrivals, and promotions — even without a checkbox confirmation, due to the high demand and limited supply of our products.

You may unsubscribe or opt out at any time by:

  • Clicking “Unsubscribe” in any email, or

  • Replying “STOP” to any SMS message

Once unsubscribed, you will no longer receive marketing communications but will still get essential order-related notifications.


6. Data Storage & Security

We store your data on secure servers and use industry-standard encryption to protect payment and personal information.
Access to data is restricted to authorized personnel only.

Although no online system is 100% secure, we take all reasonable precautions to safeguard your information.


7. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain site functionality (e.g., cart, checkout)

  • Analyze performance and traffic patterns

  • Deliver relevant ads and personalized offers

You can disable cookies in your browser settings, but some site features may not function properly without them.


8. Your Rights

You have the right to:

  • Request access to or deletion of your personal data

  • Correct inaccuracies in your information

  • Withdraw consent for marketing communications

To make a privacy request, email us at support@smilepouches.com.


9. Changes to This Policy

This Privacy Policy may be updated from time to time.
Revisions will be reflected by the “Effective Date” above. Continued use of our website after changes indicates acceptance of the updated terms.


10. Contact Information

For questions regarding this Privacy Policy or your personal data:
📧 support@smilepouches.com
📞 +1 (289) 216-6969
💬 WhatsApp: +1 (437) 292-4666

Corporate inquiries only: sales@smilepouches.com
Phone: +1 (437) 292-4666


© 2025 FutureXcel Ventures Inc. (DBA Smile Pouches). All Rights Reserved.

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Contact details

Phone:
+1 (289) 216 6969

Email:
support@smilepouches.com
© Copyright - Smile Pouches. All Rights Reserved.