All orders are processed and shipped from Ontario, Canada.
Orders are typically shipped within 1–2 business days of payment confirmation, excluding weekends and statutory holidays.
Estimated Delivery Times:
Ontario & Quebec: 2–4 business days
British Columbia, Alberta, Saskatchewan, Manitoba: 4–7 business days
Atlantic Provinces: 4–7 business days
Territories (Yukon, NWT, Nunavut): 4–10 business days
(Add 2–3 business days for rural addresses.)
We use trusted carriers such as Purolator, UPS, FedEx, and Dragonfly Express.
Tracking information is automatically emailed once your order ships.
Smile Pouches is not responsible for delays caused by carriers, weather conditions, incorrect addresses, or postal disruptions.

