All sales are final. Due to product safety and hygiene regulations, returns and refunds are not accepted once an order has been placed.
We do not accept cancellations, exchanges, or refunds under any circumstances — including change of mind, incorrect order details, or delays caused by carriers.
If your order arrives damaged or incorrect, please contact support@smilepouches.com within 48 hours of delivery with your order number and clear photos of the package for review.

