• Orders ship within 24 hours (business days)
• Weekend orders ship Monday
• Express delivery is 1–2 business days from shipment

All orders ship from Toronto, Ontario.

• Ontario & Quebec: 3–4 business days
• Western Canada (BC, AB, SK, MB): 4–8 business days
• Atlantic Canada: 5–9 business days
• Territories: 10–12 business days

Rural areas may take up to 3 extra business days. All shipping times are estimates.

We use reliable carriers based on speed and location:

• Standard: Canada Post, FleetOptics, Intelcom
• Premium & Express: UPS, Purolator

• Mini: Smaller, more discreet fit
• Slim: Standard size, more comfortable feel

Nicotine strength is the same — size does not affect strength.

• Wet: Faster release, stronger initial effect, more drip
• Dry: Slower release, longer-lasting, more discreet

Yes — all products are 100% authentic and sourced from verified suppliers.

• Most brands: 20 pouches per tin
• ZYN Mini Dry: 15 pouches per tin

Reach us anytime:
Phone/Text: 289-216-6969
Email: support@smilepouches.com, Coming soon: contact@support.smilepouches.com or
WhatsApp: 437-292-4666
Live chat coming soon